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Forum Discussion
alanell
Jul 26, 2016Follower
Changing Broadband Provider - do I need to reset NetGear ?
I have changed broadband provider today on my home network (Fibre-optic) service. The new provider believes the service is working fine but I have no connection.
I had thought it may work automatically but am now wondering if I need to go back through the NetGear SetUp Wizard ? If the Broadband provider has changed does that mean that there is a new IP address that the NetGear needs to hook up with ?
Hello alanell
You may want to factory reset so you will not have any old settings saved from the last ISP will stop strange issues from happening.
DarrenM
1 Reply
- DarrenMSr. NETGEAR Moderator
Hello alanell
You may want to factory reset so you will not have any old settings saved from the last ISP will stop strange issues from happening.
DarrenM