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Forum Discussion
Candacewcarlson
Jan 25, 2022Aspirant
Changing channels
Spectrum is telling me the following because our internet is running slow even with the Speed test great when connected directly to modem and speed test strong on Orbi: “You need to clear out network...
plemans
Jan 25, 2022Guru - Experienced User
More details are needed.
What speeds do you pay for?
What modem from spectrum do you have?
You say you're getting slow speeds, is that over wireless (since you said orbi is getting full speed).
what speed is that?
What band are you testing on? 2.4ghz or 5ghz? (hint, 2.4ghz is a slow network but broadcasts further and through more materials)