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Forum Discussion

mikeedwards0894's avatar
Aug 23, 2018

Changing router password

I need to change my router password. When I answer the security questions, it says my info doesn’t match the info in the router. Pretty sure I know the city I was born and my dads middle name but no netgear phone support is pissing me off. Any ideas out there?

1 Reply

  • > I need to change my router password. [...]

       The usual cure for a lost "admin" password is a settings reset (and
    manual reconfiguration).  Visit http://netgear.com/support , put in your
    model number, and look for Documentation.  Get the User Manual.  Look
    for "Factory Settings".

       I've never used it, so I know nothing, but Netgear's
    password-recovery "feature" seems to generate some complaints.