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Forum Discussion
Laryke
Mar 23, 2022Apprentice
Channels bonds
Hello, I got this new modem and I have few problems, one is that hour time do not match, because of spring hour change (I do not think this is a problem), also I have few criticals and warning on eve...
plemans
Mar 23, 2022Guru - Experienced User
Start with removing any amplifiers, signal attenuators, or splitters from the coax.
From there check the line for kinks, damage, moisture in the line.
Check the connectors for improperly made ends, foil touching the copper coax line, bad/old/cheap connectors, or corroded connections. Replace them if you do.
If you can, simply connect the modem right where the coax comes into the home. This prevents wiring in the home from being the issue. And some ISP’s charge if the wiring issue is in the home. So this helps prevent this.
Once you've done that. try it, if it doesn't help, take a screensnip of the cable connections page and event logs and post back here.
Laryke
Mar 23, 2022Apprentice
I tried some of the things you said and now I got this, the only warning, rest of them are notices
REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value
But I do not understand why 4 of them are not locked
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- plemansMar 23, 2022Guru - Experienced User
Its pretty standard for only 4 of the upload to lock.
But it helps if you have the screen snips of upload/download the the logs.
- LarykeMar 25, 2022ApprenticeSorry for late answer, problems at work
Uncorrectables 0 for everyone- plemansMar 25, 2022Guru - Experienced User
So the screensnips are just a snip in time of when you loaded the page.
And your values are just a bit high. Not horribly high but enough that if the power fluctuates, you can end up getting the "dynamic power" warnings and t3 errors.
You can try using a double or triple (start with double) splitter and put in line. that'll drop the power a little bit Hopefully enough to keep it in range. Just make sure to use a high quality one and good cables.