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MrFlish's avatar
MrFlish
Aspirant
Feb 23, 2021
Solved

CM 1200 Event Logs and Channels

Need some help understanding what issues my log and channels are trying to tell me. The modem DS light is flashing and but everything else seems to be operating. The network is working but I'm not su...
  • plemans's avatar
    plemans
    Feb 23, 2021

    You have a ton of errors in your line, your power is out of spec, and your log indicates a line issue. 

    This all tends to point to problems with the line. 

    remove any splitters, attenuators, or amplifiers from the line. Check for kinks, damage, loose/old/bad/corroded/connections. Replace them if there are. check the cable to ensure its good quality rg6. 

    Also, try moving the modem to right where the coax enters the home. Maybe wiring within the walls is bad. 

    Then try using it for a bit and getting the screen snips of the logs/connections again. If they're the same, your isp needs to check the line.