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Suzuk's avatar
Suzuk
Follower
Dec 29, 2017

CM 500 Ethernet Light

I’m just having a problem with my modem where as the indicator light for the Ethernet isn’t blinking at all, all my other lights are steady green I tried different Ethernet cables and I also plugged in my laptop directly to it and nothing can someone help me please? By the way I’ve already tried rebooting the modem and hitting the reset switch.

2 Replies

    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator

      You may want to factory reset the unit by holding the reset button for 10+ seconds.

       

      DarrenM