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Fair13's avatar
Fair13
Follower
Jun 10, 2016

CM 500 Modem. Will not power on

My 1 year warranty expired just over a month ago, and my modem just completely stopped working. Is there anything that can be done besides buy a brand new one?
Troubleshooting

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Jun 16, 2016

    Hello Fair13

     

    If the modem is out of hardware warranty nothing that can be done only thing you can try is to factory reset the device.

     

    DarrenM