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Forum Discussion
SMASHMASTR
Nov 15, 2021Tutor
CM 600 Disconnects after a week (spectrum)
I have had the CM600 for about 3-4 months. I bought the product so as to stop renting Spectrum's Modem & Router. It runs well, however after a week of running, it stops working and I have to power of...
- Nov 16, 2021
Checking your cable connections picture I saw, the modem is seeing lots of correctables and un-correctables. The ISP needs to look into this. There should be near zero seen here.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853