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Forum Discussion
CM 600Modem keeps disconnecting
So my wifi has been going out and I tried to search up the problem and haven't found anything. Can anyone help me? This is what my event log says. 2021-02-11, 09:46:54 Warning (5) MDD messag...
Please post a copy and paste of the modems connection status page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
So you have a wifi router connected to this modem? What is the mfr and model#
For my router I have a Netgear R6230 and this is more info on my modem I haven't called my isp yet
