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Forum Discussion
Lavarinth
Apr 23, 2021Aspirant
CM1000 - Another Speed Drop Woe (From Gigabit/900Mbps to 400Mbps to 20Mbps)
Hi all. Just posting to see if I can get any assistance with my Netgear CM1000 cable modem. It was purchased in June of 2019, so nearing a two year life in two months. Over the past few months, I wou...
FURRYe38
Apr 23, 2021Guru - Experienced User
I would ask your ISP to check why the modem is reporting these in the logs:
"Commanded Power Exceeds Value Corresponding"
Should not be seeing those entries.
- LavarinthApr 24, 2021Aspirant
Well, their only solution was to have me rent a modem or replace the modem, unsurprisingly, when I pointed out the errors to their support- they claim it to be a malfunction withim the modem itself. The technician that visited prior also claimed modems are "getting more wear and tear thanks to the pandemic", which seemed... like an interesting take.
- FURRYe38Apr 24, 2021Guru - Experienced User
The the rented modem for a month to see if the same thing happens, then you'll know either way.