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Forum Discussion
Fireman196
May 25, 2019Aspirant
CM1000-100NAS
Purchased this Modem in January. Have had nothing but connection issues with this modem. Called and have had two case numbers assigned to this problem. Nothing resolved. Using Midcontinent Communicat...
- May 27, 2019
Antinode,
Thank you for the suggestion. As you can see, I am a novice at this.
I ran a new cat 5e line from the cable modem to the R7000, I came out of the R7000 with a line that now goes to the switch. I will try this and see if it resolves the problem. My WiFi router is about 40' from the modem.
I believe this is what you wanted me to try, let me know if I am incorrect.
Thanks you again for the replies. Hoepfully this will be the answer.
Kevin
FURRYe38
May 26, 2019Guru - Experienced User
Is this being experinence while directly connected to the modem with a PC or do you have a wifi router in betwen the modem and PC?
- Fireman196May 26, 2019Aspirant
CM1000-100NAS to GS116 Netgear switch and switch to Windows 7 computer. Also one line out of switch to R7000-100NAS WiFi router. The computer is Cat5e from switch to desktop.
- antinodeMay 26, 2019Guru
> [...] Have had nothing but connection issues with this modem. [...]
> CM1000-100NAS to GS116 Netgear switch and switch to Windows 7
> computer. Also one line out of switch to R7000-100NAS WiFi router. [...]That could explain much. Try: CM1000 --- R7000 --- GS116.
> I am at the point of throwing the modem out and purchasing a different
> brand.If you really connected a switch to your modem, with multiple devices
connected to the switch, then I wouldn't expect any brand to work.- Fireman196May 27, 2019Aspirant
Antinode,
Thank you for the suggestion. As you can see, I am a novice at this.
I ran a new cat 5e line from the cable modem to the R7000, I came out of the R7000 with a line that now goes to the switch. I will try this and see if it resolves the problem. My WiFi router is about 40' from the modem.
I believe this is what you wanted me to try, let me know if I am incorrect.
Thanks you again for the replies. Hoepfully this will be the answer.
Kevin