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Forum Discussion
CM1000 and Mediacom - Compatible?
I never saw an answer to this in an old, closed thread [1]. So I want to reboot that conversation - has anyone gotten this to work? I should be getting 100 Mbps download, but once Mediacom provisio...
Thanks Furrye38. The CM1000 is on their list of compatible modems:
https://mediacomcable.com/assets/pdf/legal/Compatible_Retail%20Modems_CRM012019_01_30_2019.pdf
And they've told me over the phone several times that it's compatible :/
Good to hear. Thanks for letting us know. :smileywink:
One interesting piece of misinformation I'm getting (at least it's misinformation from one side of the "argument") is Netgear support telling me EVERY downstream channel should be locked. In reality, I was only seeing 24 out of the 32 locked. Meanwhile, Mediacom support says that's not true. They would not expect to see every channel locked under normal, working conditions.
I would ask the ISP if they are supporiting how many locked channels depending upon speed services and DOCSIS version they are using. Most anything under 1Gb is 3.0. 1Gb i've seen requrires v3.1 and 32 channels. Overall, ISPs controll the signal and channels being used with modems. They have to ensure that customers are getting good signal up to the modem on there side.
So out of the 4-5 people from the ISP that I've worked with on this, only 1 of them sounded like he knew SOMETHING about the channels and how they locked (the others, not so much). He did say that you'd only see all 32 channels locked if you were using 1Gb+ speed, so I think you are right on there.
I'm only quoted for 100 Mb, and this particular gentleman said that this is indeed the right number of channels locked.