NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Cm1000 and nighthawk wont stay connected to comcast.
So long story, ive had comcast gig internet for about 3 months now. Ive had a nighthawk x6 for a good 3-4 years and has always been amazing for me. To save on rental fees from comcast i got a CM100...
do you have a screen snip of the cable connections page and the modem logs?
post that back here. it gives us a snip of the connection back to the isp.
If you have any splitters, attenuators, or amplifiers in the coax line remove them.
Also, check your coax line for kinks, water damage, loose/corroded connections, bad/cheap connectors,etc.
Preferably, directly connect the modem right where the coax enters the home. don't connect the router at the start. just test directly off the modem.