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Forum Discussion
CM1000 and ORBI AC 2200 - Slow Internet
Hey everyone. I have a CM1000 modem and an ORBI 2200 tri-pack set up in my house. I'm experiencing issues with my modem apparently. I have Xfinity 480 mb/s internet but Xfinity is saying they can see...
The signal looks pretty decent from the modem side.
What site are you testing on?
Try dslreports.com or speedtest.xfinity.com
It's happening again. Here's what i'm getting now.
You've got a few errors on specific channels.
has xfinity tried their own modem to see if there's issues (since they're blaming it on the modem)?
I just got off the phone with them after an hour. It ended with them not being able to help.
They say the modem looks greaty on their end. However there's an issue with when I plug directly into the modem the speeds are terrible. Do you think this means the modem is bad?
We had an xfinity modem before with the same issue.
IF the ISP modem worked before getting the CM modem an now the CM modems isn't working, I would presume the Modem is bad and needs to be replace. Try another or try a CM1100.
