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Forum Discussion
CM1000 CM-Status Messages an MDD Message Timeout
Hello, I've been trying to troubleshoot this problem for a couple of days now. I currently have Xfinity as my ISP and recently decided to stop paying $14 monthly for the xfinity modem. I bought a CM1...
Please post a copy and paste of the modems connection status page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853