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CM1000 CM-Status Messages an MDD Message Timeout
Hello, I've been trying to troubleshoot this problem for a couple of days now. I currently have Xfinity as my ISP and recently decided to stop paying $14 monthly for the xfinity modem. I bought a CM1...
Sorry for the late update. I tried speaking to the ISP but apparently I'm not an authroized user on the account, I added myself over the weekend. I also found a splitter in the backyard where the line goes in. I removed the splitter as theres only need for 1 coax port anyways and the other's arent even being used. Here is my updated cable conneciton:
| Frequency start Value | |
| This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect. | |
|
<tabindex=-1>Startup Procedure</tabindex=-1>
| Procedure | Status | Comment |
| Acquire Downstream Channel | 399000000 Hz | Locked |
| Connectivity State | OK | Operational |
| Boot State | OK | Operational |
| Security | Enable | BPI+ |
| IP Provisioning Mode | Honor MDD | IPv6 only |
<tabindex=-1>Downstream Bonded Channels (Partial Service)</tabindex=-1>
| Channel | Lock Status | Modulation | Channel ID | Frequency | Power | SNR / MER | Unerrored Codewords | Correctable Codewords | Uncorrectable Codewords |
| 1 | Locked | QAM256 | 42 | 399000000 Hz | 1.3 dBmV | 40.7 dB | 786402614 | 0 | 0 |
| 2 | Locked | QAM256 | 1 | 453000000 Hz | 2.4 dBmV | 40.3 dB | 785351498 | 0 | 0 |
| 3 | Locked | QAM256 | 2 | 459000000 Hz | 0.5 dBmV | 40.0 dB | 785356244 | 118 | 2 |
| 4 | Locked | QAM256 | 3 | 465000000 Hz | -0.7 dBmV | 39.9 dB | 785334558 | 1 | 0 |
| 5 | Locked | QAM256 | 4 | 471000000 Hz | -2.5 dBmV | 39.4 dB | 785362766 | 0 | 0 |
| 6 | Locked | QAM256 | 5 | 477000000 Hz | -3.4 dBmV | 39.2 dB | 785368946 | 6 | 0 |
| 7 | Locked | QAM256 | 6 | 483000000 Hz | -4.0 dBmV | 39.2 dB | 785371268 | 7 | 0 |
| 8 | Locked | QAM256 | 7 | 489000000 Hz | -4.3 dBmV | 38.6 dB | 785382478 | 82 | 0 |
| 9 | Locked | QAM256 | 8 | 495000000 Hz | -4.2 dBmV | 34.9 dB | 785406110 | 155 | 1 |
| 10 | Not Locked | Unknown | 0 | 0 Hz | 0.0 dBmV | 0.0 dB | 0 | 0 | 0 |
| 11 | Not Locked | Unknown | 0 | 0 Hz | 0.0 dBmV | 0.0 dB | 0 | 0 | 0 |
| 12 | Locked | QAM256 | 11 | 519000000 Hz | -5.8 dBmV | 29.6 dB | 215693737 | 82455585 | 22235487 |
| 13 | Not Locked | Unknown | 0 | 0 Hz | 0.0 dBmV | 0.0 dB | 0 | 0 | 0 |
| 14 | Not Locked | Unknown | 0 | 0 Hz | 0.0 dBmV | 0.0 dB | 0 | 0 | 0 |
| 15 | Not Locked | Unknown | 0 | 0 Hz | 0.0 dBmV | 0.0 dB | 0 | 0 | 0 |
| 16 | Not Locked | Unknown | 0 | 0 Hz | 0.0 dBmV | 0.0 dB | 0 | 0 | 0 |
| 17 | Locked | QAM256 | 16 | 549000000 Hz | -3.7 dBmV | 34.2 dB | 785453370 | 132 | 10 |
| 18 | Locked | QAM256 | 17 | 555000000 Hz | -2.5 dBmV | 36.7 dB | 785456493 | 257 | 68 |
| 19 | Locked | QAM256 | 18 | 561000000 Hz | -1.2 dBmV | 38.9 dB | 785462864 | 285 | 18 |
| 20 | Locked | QAM256 | 19 | 567000000 Hz | 0.1 dBmV | 37.8 dB | 785465626 | 264 | 59 |
| 21 | Locked | QAM256 | 20 | 573000000 Hz | 0.1 dBmV | 36.5 dB | 785468006 | 245 | 30 |
| 22 | Locked | QAM256 | 21 | 579000000 Hz | 0.3 dBmV | 26.4 dB | 520918169 | 195358837 | 15019570 |
| 23 | Locked | QAM256 | 22 | 585000000 Hz | 0.2 dBmV | 31.2 dB | 785485043 | 12671 | 45 |
| 24 | Locked | QAM256 | 23 | 591000000 Hz | -0.3 dBmV | 26.9 dB | 576295171 | 156692154 | 20739872 |
| 25 | Locked | QAM256 | 38 | 423000000 Hz | 2.9 dBmV | 40.6 dB | 785456116 | 0 | 0 |
| 26 | Locked | QAM256 | 39 | 429000000 Hz | 3.5 dBmV | 40.8 dB | 785462341 | 0 | 0 |
| 27 | Locked | QAM256 | 40 | 435000000 Hz | 3.9 dBmV | 40.7 dB | 785466234 | 0 | 0 |
| 28 | Locked | QAM256 | 41 | 441000000 Hz | 3.8 dBmV | 40.6 dB | 785472232 | 0 | 0 |
| 29 | Locked | QAM256 | 43 | 405000000 Hz | 1.3 dBmV | 40.7 dB | 785475029 | 0 | 0 |
| 30 | Locked | QAM256 | 44 | 411000000 Hz | 1.8 dBmV | 40.6 dB | 785477654 | 0 | 0 |
| 31 | Locked | QAM256 | 45 | 417000000 Hz | 2.3 dBmV | 40.6 dB | 785479998 | 0 | 0 |
| 32 | Not Locked | Unknown | 0 | 0 Hz | 0.0 dBmV | 0.0 dB | 0 | 0 | 0 |
<tabindex=-1>Upstream Bonded Channels</tabindex=-1>
| Channel | Lock Status | Modulation | Channel ID | Frequency | Power |
| 1 | Locked | ATDMA | 1 | 35600000 Hz | 45.3 dBmV |
| 2 | Locked | ATDMA | 2 | 29200000 Hz | 46.8 dBmV |
| 3 | Locked | ATDMA | 3 | 22800000 Hz | 47.8 dBmV |
| 4 | Locked | ATDMA | 4 | 16400000 Hz | 48.0 dBmV |
| 5 | Locked | ATDMA | 5 | 39600000 Hz | 42.8 dBmV |
| 6 | Not Locked | Unknown | 0 | 0 Hz | 0.0 dBmV |
| 7 | Not Locked | Unknown | 0 | 0 Hz | 0.0 dBmV |
| 8 | Not Locked | Unknown | 0 | 0 Hz | 0.0 dBmV |
<tabindex=-1>Downstream OFDM Channels</tabindex=-1>
| Channel | Lock Status | Modulation / Profile ID | Channel ID | Frequency | Power | SNR / MER | Active Subcarrier Number Range | Unerrored Codewords | Correctable Codewords | Uncorrectable Codewords |
| 1 | Locked | 0, 1, 2, 3 | 37 | 722000000 Hz | -5.1 dBmV | 23.5 dB | 1228 ~ 2867 | 222339853 | 66565576 | 154978545 |
| 2 | Not Locked | 0 | 0 | 0 Hz | 0.9 dBmV | 0.0 dB | 0 ~ 4095 | 0 | 0 | 0 |
<tabindex=-1>Upstream OFDMA Channels</tabindex=-1>
| Channel | Lock Status | Modulation / Profile ID | Channel ID | Frequency | Power |
| 1 | Not Locked | Unknown | 0 | 0 Hz | 0 dBmV |
| 2 | Not Locked | Unknown | 0 | 0 Hz | 0 dBmV |