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Forum Discussion
CM1000 Connection Issue
My CM1000 modem suddenly stopped functioning. For background it has been working and activated for a few months now until it stopped getting all connection today. The modem's LED troubleshooting ligh...
it tends to indicate hardware failure.
What you can try?
When you reset did you have the coax unhooked?
Unhook the coax from the modem. Then while its powered on,push andhold reset for 30 seconds. power the modem off and continue to hold reset for 30 more seconds. Then power it back on, still while holding reset for 30 seconds.
If that doesn't work, its probably a hardware failure.