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NiceTryJan's avatar
NiceTryJan
Aspirant
Oct 01, 2018

CM1000 Connectivity Issues - Dynamic Range Window Violation

My internet keeps dropping periodically for a few seconds at at time. My log shows a "Dynamic Range Window Violation" happening every three minutes, roughly.    This is very annoying, and I haven...
Troubleshooting
vkdelta's avatar
vkdelta
NETGEAR Employee Retired
Oct 01, 2018

pls post full event log and power table.

Also list ISP info

  • NiceTryJan's avatar
    NiceTryJan
    Aspirant
    Oct 01, 2018

    Here is the event log. I'm an RCN customer with 330 mbps internet. Below the event log is the power table.

     

     

    • vkdelta's avatar
      vkdelta
      NETGEAR Employee Retired
      Oct 02, 2018

      you upstream is really bad. one of the channel is 58dBmV. Need to fix line issue first.

      • NiceTryJan's avatar
        NiceTryJan
        Aspirant
        Oct 02, 2018

        how do i fix the line issue? technician?