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NiceTryJan's avatar
NiceTryJan
Aspirant
Oct 01, 2018

CM1000 Connectivity Issues - Dynamic Range Window Violation

My internet keeps dropping periodically for a few seconds at at time. My log shows a "Dynamic Range Window Violation" happening every three minutes, roughly.    This is very annoying, and I haven...
Troubleshooting
vkdelta's avatar
vkdelta
NETGEAR Employee Retired
Oct 01, 2018

pls post full event log and power table.

Also list ISP info

NiceTryJan's avatar
NiceTryJan
Aspirant
Oct 01, 2018

Here is the event log. I'm an RCN customer with 330 mbps internet. Below the event log is the power table.

 

 

  • vkdelta's avatar
    vkdelta
    NETGEAR Employee Retired
    Oct 02, 2018

    you upstream is really bad. one of the channel is 58dBmV. Need to fix line issue first.

    • NiceTryJan's avatar
      NiceTryJan
      Aspirant
      Oct 02, 2018

      how do i fix the line issue? technician?

      • vkdelta's avatar
        vkdelta
        NETGEAR Employee Retired
        Oct 04, 2018

        unless you are aware of internal splitters or wiring issues, technician is the way to tune this device.