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Forum Discussion
CM1000 How to stop daily reboot
Hello I need help troubleshooting why my modem restarts itself every day at a specific time. I'm not sure if it's because of a DHCP lease time or something else. Here are some log messages on my mod...
Have the ISP check the signal and line quality UP to the modem.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
I have checked in with my ISP twice and both times they verified my connection looks good on their end. There are no splitters going to my modem. I am using a RG6 coax cable up to my modem.
The only thing I haven't tried is powering the modem off for a minute. I'll try that and I'll have to wait until 4:21 EST to see if it worked.
I've also just factory reset my Nighthawk R7000 router to see any progress.
This issue didn't happen until last week but it's been happening every day now.
In the mean time is there any other clues we can look at for my issue?
Thanks,
Ben
