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Forum Discussion
CM1000 How to stop daily reboot
Hello I need help troubleshooting why my modem restarts itself every day at a specific time. I'm not sure if it's because of a DHCP lease time or something else. Here are some log messages on my mod...
Hopefully they can get that fixed.
I was facing the same issue with Comcast and my CM1000. Every night internet will go down from 1:20AM to ~1:25AM. Traced it back to the modem as being the culprit, and my event log looks just like the one you posted. Factory reset did not resolve the issue.
I have been using this modem and ISP for years and only started having this problem recently, as far as I can tell.
I replaced the Netgear with an Arris SB8200 a few days ago, and I am no longer experiencing the issue. Replacing the modem seemed like an easier first step than calling Comcast and getting the runaround.
A friend that lives 15 minutes away from me is also experiencing the same issue with the CM1000, similar event log, etc.