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Forum Discussion
Cm1000 intermitten packet loss
Cm1000 modem experiencing errors causing packet loss. CM-STATUS message sent. Event Type Code: 24; Chan ID: 159 CM-STATUS message sent. Event Type Code: 16; Chan ID: 159 Dynamic Range Window ...
Take a look through duckware's post on troubleshooting cable modem issues. Its quite involved but goes through checking quite a few things and potential issues you can run into.
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html
I have seen his page before coming here. I tried most of the beginning steps in double checking all lines and eliminated all uneeded / old splitters. I guess I'll have to do a deep dive into all values and cross check. Any other tips are appreciated specifically from those of you who have experienced the same errors.
Isp is optimum formerly suddenlink gig service.
Isp is optimum formerly suddenlink gig service.
The best you can do is checking your own lines/splitters/connections.
I've had a sketchy splitter that caused issues. I've also had one that caused feedback on an uncapped port. So its worth direct connecting to where it comes into the home (the modem). If the issues is clear and you don't have issues, its not the signal, its something in the home. If you're still having issues, the its on the ISP to clear it up. Sadly, sometimes it takes several trieds (as seen by the post by duckware). Not all techs are competent. Or they find 1 problem and think that's the only issue.
- Yea I've already eliminated everything other than a direct connect. 2 of the 3 techs weren't very competent. My setup is direct from pole with new cable and connectors.