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Forum Discussion
Cm1000 internet problem
it's been 8 months since I had this modem and today it decided to stop working. called Cox and they say it was good on their end. called netgear and they say it might be my modem that's the issue. the...
Please post a copy and paste of the modems connection status page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
Yamuchee wrote:
it's been 8 months since I had this modem and today it decided to stop working. called Cox and they say it was good on their end. called netgear and they say it might be my modem that's the issue. they were well to help fix it for a fee.
My modem will keep restarting itself and only the power and cable light stay on while the downstream blinks green. the upstream and internet does not light up.