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Forum Discussion
CM1000 is it the Modem or provider
I have been having a problem for the last week or so that it loses internet connection even though all the modem lights show everything is good. It happens every 2-3 hours and if I power cycle the mo...
Firmware v1.01.03
Ubiquiti UDMPRO
Frequency start Value
This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect.
Starting Frequency
317000000
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 165000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Security Enable BPI+
IP Provisioning Mode Honor MDD IPv4 only
Downstream Bonded Channels (Partial Service)
Channel Lock Status Modulation Channel ID Frequency Power SNR / MER Unerrored Codewords Correctable Codewords Uncorrectable Codewords
1 Locked QAM256 1 165000000 Hz -6.5 dBmV 40.7 dB 394974424 0 0
2 Locked QAM256 2 171000000 Hz -6.8 dBmV 40.2 dB 394977135 0 0
3 Locked QAM256 3 177000000 Hz -6.3 dBmV 41.0 dB 394980878 0 0
4 Locked QAM256 4 183000000 Hz -6.2 dBmV 40.8 dB 394986655 0 0
5 Locked QAM256 5 189000000 Hz -7.0 dBmV 40.4 dB 394989980 0 0
6 Locked QAM256 6 195000000 Hz -6.2 dBmV 40.9 dB 394992714 0 0
7 Locked QAM256 7 201000000 Hz -6.1 dBmV 40.8 dB 394996503 0 0
8 Locked QAM256 8 207000000 Hz -6.6 dBmV 40.6 dB 395001018 0 0
9 Locked QAM256 9 213000000 Hz -6.0 dBmV 40.8 dB 395004562 0 0
10 Locked QAM256 10 219000000 Hz -6.8 dBmV 40.5 dB 395008052 0 0
11 Locked QAM256 11 225000000 Hz -6.3 dBmV 40.4 dB 395011938 0 0
12 Locked QAM256 12 231000000 Hz -6.4 dBmV 40.5 dB 395015156 0 0
13 Locked QAM256 13 237000000 Hz -6.8 dBmV 40.2 dB 395019199 0 0
14 Locked QAM256 14 243000000 Hz -6.7 dBmV 40.2 dB 395023496 0 0
15 Locked QAM256 15 249000000 Hz -6.9 dBmV 40.5 dB 395023157 0 0
16 Locked QAM256 16 255000000 Hz -7.0 dBmV 40.0 dB 395024402 0 0
17 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0
18 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0
19 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0
20 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0
21 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0
22 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0
23 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0
24 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0
25 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0
26 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0
27 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0
28 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0
29 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0
30 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0
31 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0
32 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0
Upstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power
1 Locked ATDMA 1 35800000 Hz 53.5 dBmV
2 Not Locked Unknown 0 0 Hz 0.0 dBmV
3 Not Locked Unknown 0 0 Hz 0.0 dBmV
4 Not Locked Unknown 0 0 Hz 0.0 dBmV
5 Not Locked Unknown 0 0 Hz 0.0 dBmV
6 Not Locked Unknown 0 0 Hz 0.0 dBmV
7 Not Locked Unknown 0 0 Hz 0.0 dBmV
8 Not Locked Unknown 0 0 Hz 0.0 dBmV
Downstream OFDM Channels
Channel Lock Status Modulation / Profile ID Channel ID Frequency Power SNR / MER Active Subcarrier Number Range Unerrored Codewords Correctable Codewords Uncorrectable Codewords
1 Locked 0, 3, 5, 6 159 317000000 Hz -8.2 dBmV 37.5 dB 898 ~ 3197 327626907 77824 0
2 Locked 0, 1, 2, 3 161 409000000 Hz -10.3 dBmV 0.0 dB 828 ~ 3267 1340273 19 1340410
Upstream OFDMA Channels
Channel Lock Status Modulation / Profile ID Channel ID Frequency Power
1 Locked 3, 4, 9, 10, 11, 12, 13 7 6050000 Hz 49.8 dBmV
2 Not Locked 3, 4, 9, 10, 11, 12, 13 0 0 Hz 0.0 dBmV
Current System Time: Sat May 30 19:08:50 2026
System Up Time: 2:25:36