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HelpNeededNow's avatar
HelpNeededNow
Aspirant
May 30, 2026

CM1000 is it the Modem or provider

I have been having a problem for the last week or so that it loses internet connection even though all the modem lights show everything is good. It happens every 2-3 hours and if I power cycle the mo...
CM1000
HelpNeededNow's avatar
HelpNeededNow
Aspirant
May 30, 2026

MAC=00:eb:d5:21:e8:78;CM-QOS=1.1;CM-VER=3.1;

2026-05-30, 19:05:55 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 161; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=9c:c9:eb:87:2c:38;CMTS-MAC=00:eb:d5:21:e8:78;CM-QOS=1.1;CM-VER=3.1;

2026-05-30, 19:05:48 Notice (6) CM-STATUS message sent. Event Type Code: 22; Chan ID: 161; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=9c:c9:eb:87:2c:38;CMTS-MAC=00:eb:d5:21:e8:78;CM-QOS=1.1;CM-VER=3.1;

2026-05-30, 19:05:48 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 161; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 3.;CM-MAC=9c:c9:eb:87:2c:38;CMTS-MAC=00:eb:d5:21:e8:78;CM-QOS=1.1;CM-VER=3.1;

2026-05-30, 19:05:48 Warning (5) MDD message timeout;CM-MAC=9c:c9:eb:87:2c:38;CMTS-MAC=00:eb:d5:21:e8:78;CM-QOS=1.1;CM-VER=3.1;

2026-05-30, 19:05:46 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 161; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=9c:c9:eb:87:2c:38;CMTS-MAC=00:eb:d5:21:e8:78;CM-QOS=1.1;CM-VER=3.1;

2026-05-30, 19:05:46 Notice (6) CM-STATUS message sent. Event Type Code: 4; Chan ID: 161; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=9c:c9:eb:87:2c:38;CMTS-MAC=00:eb:d5:21:e8:78;CM-QOS=1.1;CM-VER=3.1;

2026-05-30, 19:05:38 Warning (5) MDD message timeout;CM-MAC=9c:c9:eb:87:2c:38;CMTS-MAC=00:eb:d5:21:e8:78;CM-QOS=1.1;CM-VER=3.1;

2026-05-30, 19:05:37 Notice (6) CM-STATUS message sent. Event Type Code: 4; Chan ID: 161; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=9c:c9:eb:87:2c:38;CMTS-MAC=00:eb:d5:21:e8:78;CM-QOS=1.1;CM-VER=3.1;

2026-05-30, 19:05:29 Notice (6) CM-STATUS message sent. Event Type Code: 1; Chan ID: 161; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=9c:c9:eb:87:2c:38;CMTS-MAC=00:eb:d5:21:e8:78;CM-QOS=1.1;CM-VER=3.1;

2026-05-30, 19:05:28 Warning (5) MDD message timeout;CM-MAC=9c:c9:eb:87:2c:38;CMTS-MAC=00:eb:d5:21:e8:78;CM-QOS=1.1;CM-VER=3.1;

2026-05-30, 19:05:24 Notice (6) CM-STATUS message sent. Event Type Code: 22; Chan ID: 161; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=9c:c9:eb:87:2c:38;CMTS-MAC=00:eb:d5:21:e8:78;CM-QOS=1.1;CM-VER=3.1;

2026-05-30, 19:05:24 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 161; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2 3.;CM-MAC=9c:c9:eb:87:2c:38;CMTS-MAC=00:eb:d5:21:e8:78;CM-QOS=1.1;CM-VER=3.1;

2026-05-30, 19:05:10 Notice (6) CM-STATUS message sent. Event Type Code: 1; Chan ID: 161; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=9c:c9:eb:87:2c:38;CMTS-MAC=00:eb:d5:21:e8:78;CM-QOS=1.1;CM-VER=3.1;