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Forum Discussion
JWainio
Nov 07, 2020Follower
CM1000 modem and Nighthawk XR500 need constant reboots to maintain speed
Hello, For about 2 months now I have noticed that almost on a daily basis and sometimes more, I need to completely reboot my router and modem (unplug) in order to get speeds over 70Mbps...
decosse
Dec 03, 2020Apprentice
JWainio wrote:Hello,
For about 2 months now I have noticed that almost on a daily basis and sometimes more, I need to completely reboot my router and modem (unplug) in order to get speeds over 70Mbps. Please note I have gigabit internet from XFINITY. When it is working properly I usually speed test between 800-970 Mbps.
That is identical to what was happening with my CM1150V with Xfinity - I have the 500Mbps plan and it regularly tests at 600
It had been working perfectly for almost a year
Suddenly a few weeks ago, it would drop off to a crawl (less than 10 Mbps) over the course of the day; additionally EVERY morning, it would be like that, the first noticable indication was that as I was coming down stairs, I could see my Doorbell Module was off-line.
Again this suddenly started happenning but then was consistent in that behaviour.
Like yours, a power cycle, would instantly bring it back, and then it would again start to drop off over course of the day - any time I saw the speed falling off, could do a power cycle and it would come back to full speed.
(I had also isolated the router out of the equation, connecting my primary PC directly to the Modem, with same results)
Xfinity came out and throughly checked my lines all the way to the street with a clean bill of health. They gave me an Xfinity modem. It has been flawless ever since (couple of weeks now) so definitely something wrong with the Negear.
The CM1150V is on its way back to Netgear, currently awaiting the replacement to arrive.
But again, your described problem mimics mine exactly.