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Forum Discussion
CM1000 modem comcast gigabit - slow speed
Got comcast gigabit service. comcast replaced outside and inside lines and tested the signal strength which they told me was good - in fact in the sweet spot. I haven't been able to get more than 3...
Signal levels ok (although DS is bit hot on lower channels)
1. How are you testing and with which website?
2. where are you located?
3. What is your CMTS MAC?
4. did you test directly behind CM1000?
1. CM1000 cat6 cable into 1 gbps ethernet port using speedtest.xfinity.com and beta.speedtest.net via chrome on windows 10
2. Jacksonville FL
3. Is CM MAC the same thing? If so, is it ok to make it public?
4. Yes
CMTS-MAC=00:01:5c:72:84:53
got it. you are behind Arris E6K CMTS.
can you please PM me your CM MAC? I would like to check your config file.
did you make sure you are on gigabit boot file?