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Forum Discussion
CM1000 modem comcast gigabit - slow speed
Got comcast gigabit service. comcast replaced outside and inside lines and tested the signal strength which they told me was good - in fact in the sweet spot. I haven't been able to get more than 3...
Im having the same problem. I spent 2 hours on the phone with some moron saying its my modem thats the problem or its my wiring and i know for a fact hes wrong. All wires in my home are cat6a and the cox cables are brand new. I had full 900ish mega down and 40 up for a bit but then it started to slow. I still get full 40 up but my down speed was about 100-300 on so many sites. literaly every site said the same thing, exept comcasts own site which said i was getting 900 down and 40 up. The guy on the phone insists that my modem is broken and I need to RMA it with Netgear. Well to this day (all most 2 months later) its still slow and netgear said the modem was perfect. So the only thing that could be the problem is comcast or the wires in the street( also comcast responsabiliy)