NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
CM1000 Modem connection issue
Idk why my modem has connection issue, I contacted the internet provider and they said everything is good on their end. I tried restarting the modem and make sure the Ethernet cable is connected. Anyo...
I don’t have anything in the coax line, I just plug in the wire into the modem. I have a 600 mbps internet plan but I have no internet connection right now. All the lights from the modem and the router are on. I’m not even sure if the problem stemmed from the modem or the router(They are both from Netgear).
Have the ISP check the signal and line quality UP to the modem.
Connect a wired PC to the back of the modem with out the router in the middle, power OFF the modem for 1 minute then back on. Check for internet services and speed.