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Forum Discussion
Backintheday
Oct 26, 2021Tutor
Cm1000 need to downgrade firmware from by xfinity to work with wave broadband
How do downgrade firmware? Came from xfinity to wave broadband and waves update fails event log shows it failing wave is on like a v.3.01 and xfinity is on v 7.01
plemans
Oct 26, 2021Guru - Experienced User
The firmware is part of the provisioning. When Wave pushes the provisioning, it contains its firmware for their service.
It won't be "blocked" from being downgraded.
Do you have a screen snip of the cable connection page and the event log?
Is the CM1000 compatible with Wave?
Backintheday
Oct 26, 2021Tutor
When I get home I'll pull the logs and current firmware version. And yes its one of the only ones allowed with wave .