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Forum Discussion
threeOne
Nov 02, 2019Aspirant
CM1000 not passing internet to RAX80 but will pass internet to laptop via ethernet
ISP: COX Hardware: CM1000, RAX80 - both new with latest firmware Problem: My CM1000 modem will not pass internet to an RAX80 router. I tried connecting on a different RAX80 and got the same res...
- Nov 02, 2019
Holy smokes I found the problem! As I looked through my advanced settings I found that IPv6 was disabled. When I turned it on everything worked. Thanks for your help!
plemans
Nov 02, 2019Guru - Experienced User
it looks like your modem connections are fine. They look good.
What are you isp settings in your router?
What are you ipv4/6 settings on your router?
Do you have wan link aggregation disabled?
Have you tried swapping ethernet cords?
Here's the route that should be followed.
1. power down and disconnect all devices from router/modem. You put you've reset the router but try 1 more time before power down.
2. power up modem and only modem. give it a couple minutes to boot with nothing plugged in.
3. plug modem into wan port on router.
4. Turn on the router. Give it a couple minutes. The RAX devices take a bit to boot.
5. Then follow the RAX setup instructions.
- threeOneNov 02, 2019Aspirant
Holy smokes I found the problem! As I looked through my advanced settings I found that IPv6 was disabled. When I turned it on everything worked. Thanks for your help!