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Forum Discussion
CM1000 problem
Hello everyone,
I recently purchased a Netgear CM1000 cable modem to pair with my Comcast Xfinity gigabit internet service. However, I am having trouble with the modem. Here's what the LED's ...
Re: the solid amber ethernet LED. My router is a D-Link DIR-880L, which accord to the spec sheet, has 4 gigabit ethernet ports. Additionally, I used 3 different cables and 2 laptops, both with gigabit NIC's, to test. I don't think this is the problem.
Re: the ONLINE LED not being solid green. The tech ran his tester on my line and said all is well with it. When we got nowhere with the CM1000, he got an Xfinity branded modem from his truck and it worked like a charm. The problem is, I really don't want to rent a modem, hence my purchase of the CM1000.
I'm going to exchange it for another one and hope for the best.
Thank you everyone.
Hi! Did replacing the modem work? I purchased a CM1000 and have been on the phone with Xfinity all afternoon and they are sending a tech out in a couple of days. This is a new account and the modem downstream light keeps blinking green and the internet light is not lit. Are these modems even compatible with Xfinity?
