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Forum Discussion
bcassell
Jan 26, 2017Aspirant
CM1000 requiring rebooting several times a day (Comcast)
I recently purchased a Netgear CM1000 for use on Comcast and several times a day the internet just stops working despite all lights still showing green. When this happens I can't even log into the w...
- Oct 17, 2017
Interesting, the overall problem was solved for me and several neighbors. Cox replaced a mini-amplifier in the box at the street. However, I found the item that had the largest impact to overall network stability was unplugging our Ac1200's extenders. interestingly, we each had one on our individual networks and removing them resolved the overall issues.
BMWDude49120
Feb 04, 2017Tutor
I am having the exact same issues with my CM1000, as well as slower download and upload speeds than my previous Arris SB6190. I sent an email to netgearteam@netgear.com and they replied they are going to work with Comcast to pull logs, etc., on my modem to see if they can figure out what is going on. The reply here from Netgear is also promising. I suspected these issues were due to a firmware bug, so am now hopeful Netgear will have a fix soon. I am subscribing to this thread to watch for any updates.