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Forum Discussion
bcassell
Jan 26, 2017Aspirant
CM1000 requiring rebooting several times a day (Comcast)
I recently purchased a Netgear CM1000 for use on Comcast and several times a day the internet just stops working despite all lights still showing green. When this happens I can't even log into the w...
- Oct 17, 2017
Interesting, the overall problem was solved for me and several neighbors. Cox replaced a mini-amplifier in the box at the street. However, I found the item that had the largest impact to overall network stability was unplugging our Ac1200's extenders. interestingly, we each had one on our individual networks and removing them resolved the overall issues.
CowBoy_Tech
Feb 08, 2017Tutor
I am having the same problems and have the same type of logs. Comcast has been here several times in the last 2 weeks and replaced cable lines from the pole to the modem also installed a powered amplifier and am now on my second test modem. They checked the nodes in my area and found a large amount of noise. It has been escalated up to a regional customer service manager and no one even seems to know that this is a known issue with the CM1000.