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Forum Discussion
bcassell
Jan 26, 2017Aspirant
CM1000 requiring rebooting several times a day (Comcast)
I recently purchased a Netgear CM1000 for use on Comcast and several times a day the internet just stops working despite all lights still showing green. When this happens I can't even log into the w...
- Oct 17, 2017
Interesting, the overall problem was solved for me and several neighbors. Cox replaced a mini-amplifier in the box at the street. However, I found the item that had the largest impact to overall network stability was unplugging our Ac1200's extenders. interestingly, we each had one on our individual networks and removing them resolved the overall issues.
Tr4vis
Feb 16, 2017Tutor
I'm having the same issues (see my thread of Xfinity's forum). I'm running x.15 which I believe came with the router from the factory when I purchased it from Amazon.
From the initialization of my new Xfinity account, I have been having issues where my speed slowly drops from 250Mbps down to less than 2Mbps, where it will remain until I cycle the router's power.
I'm wondering if I should just downgrade to a DOCSIS 3.0 and return the CM1000.
- EnduroDriverFeb 16, 2017Tutor
As of last night, I still had not received the .15 firmware (Comcast Seattle) on the modem I was having overheating problems with. I received a replacement from Amazon that did come with .15 so based on that and the other comments it looks like Amazon’s inventory is all up on the latest firmware anyway. Fingers crossed that my issues are resolved but I’m pretty sure my grief was from a faulty modem that was overheating and not related to the firmware issue some are having.
- vkdeltaFeb 16, 2017NETGEAR Employee Retired
you will need to reboot the device to get the FW. Comcast has deployed the Fw in all the markets. Let me know if you dont get it.
If you are already on .15 FW, monitor it and let us know.