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Forum Discussion
bcassell
Jan 26, 2017Aspirant
CM1000 requiring rebooting several times a day (Comcast)
I recently purchased a Netgear CM1000 for use on Comcast and several times a day the internet just stops working despite all lights still showing green. When this happens I can't even log into the w...
- Oct 17, 2017
Interesting, the overall problem was solved for me and several neighbors. Cox replaced a mini-amplifier in the box at the street. However, I found the item that had the largest impact to overall network stability was unplugging our Ac1200's extenders. interestingly, we each had one on our individual networks and removing them resolved the overall issues.
jimradzicki
Jun 15, 2017Aspirant
I am having the same issue on Cox and can copy an almost identical log with the exception that I have fewer correctable and high uncorrectables on a certain channel (getting cox to investigate that). Modem has restarted and dropped internet. I have a CM1000, R9000 and R7000...almost everything is hardwired. Cox has been out nothing short of 7 times to review and no one has any definitive answers.
- vkdeltaJun 23, 2017NETGEAR Employee Retired
- jimradzickiOct 17, 2017Aspirant
Interesting, the overall problem was solved for me and several neighbors. Cox replaced a mini-amplifier in the box at the street. However, I found the item that had the largest impact to overall network stability was unplugging our Ac1200's extenders. interestingly, we each had one on our individual networks and removing them resolved the overall issues.