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Forum Discussion
Justme28
Oct 08, 2018Aspirant
CM1000 Slow Speeds Wave ISP
I have been having troubles with my CM1000 modem and everything that my ISP (Wave) and I have done have proven useless. I am paying for 1GBps speeds and am only recieveing around 400-500MBps max. I c...
vkdelta
Oct 08, 2018NETGEAR Employee Retired
Did they provision it with correct configuration/boot file?
Justme28
Oct 08, 2018Aspirant
I am not sure since I cannot see their end, I know that they have other customers with the CM1000 hitting the same speeds I am paying for.
How would I go about checking with them the configuration/boot file? Since the three phone techs I spoke to keep assuring me it is the correct config/boot settings.
- vkdeltaOct 08, 2018NETGEAR Employee Retired
yes, there are other customers hitting more than 800-900..
#1. See if you can get escalated to L3
#2. See if they can tell you config file name,