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Forum Discussion
CM1000 "Unresponsive" with Xfinity
[ Spoiler ] I find the whole situation strange that I have never had any issues until today, the day a technician is installing my neighbors new line. He didn't offer much other then to tell me h...
You'll need to contact the ISP and notify them about this. Let them know that the modem has been working just fine up to this point. Tell them of of the tech neighbors visit. This is there responsibility to get the modem back online.
Be sure there are now line splitters inbetween the ISP service box and the modem.