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Forum Discussion
ibuyufo
Aug 21, 2020Star
CM1000 V2 broken?
The cable modem was working fine this morning before I left for work. Some times in the afternoon the internet started acting strangely from what I was told. When I went to power cycle the cab...
McCuean
Nov 12, 2020Aspirant
I am currently having the same issue. Is there a solution to this at all. The problem started after a power outage
- ibuyufoNov 12, 2020Star
This is a hardware problem and there's no fix other than to replace it under warranty. Reach out to Netgear and see if they can do anything about it.
- FURRYe38Nov 12, 2020Guru - Experienced User
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
McCuean wrote:
I am currently having the same issue. Is there a solution to this at all. The problem started after a power outage