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sasha_j's avatar
sasha_j
Aspirant
Mar 06, 2023
Solved

CM1000 with Optimum (formerly Suddenlink) - intermittent outages

After working generally pretty well for over 2 years, we have recently been experiencing intermittent and repeated internet outages using Optimum (formerly Suddenlink). I am constantly resetting the ...
Troubleshooting
  • sasha_j's avatar
    sasha_j
    Mar 06, 2023

    Yes, working full speed----the question is: how long will that last?

sasha_j's avatar
sasha_j
Aspirant
Mar 06, 2023

Not sure what you mean on "copy and paste of the modems event log page" I have attached screenshots with my posts

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Mar 06, 2023

Any Errors, Criticals and Warnings needs to be reviewed by the ISP and resolved. 

These will cause problems until they are resolved by the ISP. 

  • sasha_j's avatar
    sasha_j
    Aspirant
    Mar 06, 2023

    No Errors, Criticals and Warnings since last factory reset

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Mar 06, 2023

      So is it working now after the FR?

       

      • sasha_j's avatar
        sasha_j
        Aspirant
        Mar 06, 2023

        Yes, working full speed----the question is: how long will that last?