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sasha_j's avatar
sasha_j
Aspirant
Mar 06, 2023
Solved

CM1000 with Optimum (formerly Suddenlink) - intermittent outages

After working generally pretty well for over 2 years, we have recently been experiencing intermittent and repeated internet outages using Optimum (formerly Suddenlink). I am constantly resetting the ...
Troubleshooting
  • sasha_j's avatar
    sasha_j
    Mar 06, 2023

    Yes, working full speed----the question is: how long will that last?

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Mar 06, 2023

Any Errors, Criticals and Warnings needs to be reviewed by the ISP and resolved. 

These will cause problems until they are resolved by the ISP. 

sasha_j's avatar
sasha_j
Aspirant
Mar 06, 2023

No Errors, Criticals and Warnings since last factory reset

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Mar 06, 2023

    So is it working now after the FR?

     

    • sasha_j's avatar
      sasha_j
      Aspirant
      Mar 06, 2023

      Yes, working full speed----the question is: how long will that last?

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Mar 06, 2023

        Something to keep an eye on and contact the ISP for outage issues. They need to check the logs and review any Errors, Criticals and Warnings see there. 

         

        Good Luck.