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CM1000 Xfinity - random intermittent slowdown then return to normal
Hi, hope someone can help me out here as to what to do, or where to start. I have a CM1000 with an Orbi RBR50 for wireless. We've been getting random drops in speed, where its 200Mbps, then when ...
Your power levels aren't to high. They're to low.
They should be between -7.5dbmv and 7dbmv. You're under that. Meaning the signal coming in is to weak.
That could be because you have something in the line causing it to be lower like a signal attenuator, coax splitter, or extended coax runs.
So remove any splitters or signal attenuators from your line. Move the modem to right where the coax comes into the house.
Check it there. (redo your screen snips in that location).
If its not any better, then the isp will need to check the line