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Forum Discussion
Cm1000 xfinity issue dropping connection
I am having trouble with my connection dropping through out the day comcast tells me my modem is losing its bootfiles or something and that my connection is good on there end I have pulled my modems ...
Here is a snip of my cable connection page
lots of errors in there. go through what I outlined prior. If it doesn't help or your connection is still the same, then the ISP needs to check the line.
Alright I will check the line, comcast sent out a 3rd party to run the line to my bedroom from the box out side the house about 2years ago and its pretty poorly run outside so it would make sense.