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Forum Discussion
modemuser
Nov 24, 2020Tutor
CM1000v2 -Replacing old CM400 can't pick up an IP address from Xfinity after installation/activation
Called up Xfinity to swap out with my old CM400 and I was never able to pick up an IP address from them afterward. Tried both a Google WiFi setup and a laptop behind it - neither one could get a lea...
- Nov 24, 2020
modemuser wrote:Google Wifi (don't judge).---Not judging. its a decent mesh system
I'll spend some more time with it and Xfinity tonight. The way it sounds though, if the modem hooks up with their signal, there should be nothing the modem would cause for the DHCP issue I'm seeing?
If you get it activated by going modem----pc, then it should work. You might have to power off the system as prior described and reset/reinstall the google wifi but it should work
modemuser
Nov 24, 2020Tutor
Google Wifi (don't judge).
I'll spend some more time with it and Xfinity tonight. The way it sounds though, if the modem hooks up with their signal, there should be nothing the modem would cause for the DHCP issue I'm seeing?
plemans
Nov 24, 2020Guru - Experienced User
modemuser wrote:Google Wifi (don't judge).---Not judging. its a decent mesh system
I'll spend some more time with it and Xfinity tonight. The way it sounds though, if the modem hooks up with their signal, there should be nothing the modem would cause for the DHCP issue I'm seeing?
If you get it activated by going modem----pc, then it should work. You might have to power off the system as prior described and reset/reinstall the google wifi but it should work
- modemuserNov 25, 2020Tutor
Had another go at it last night. Connected the new modem and boom - worked fine. Oddly, I didn't have to call them to have them change anything on their side. I'm guessing the MAC of the new modem was associated with my account or something from the first try? In any case, works (for now at least) and life goes on.
Thanks for all the suggestions, plemans.