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Forum Discussion
snr_phx
Jan 09, 2022Tutor
CM1000v2 all lights except link light flashing rapidly
My ISP can't communicate with the modem and power cycling doesn't fix it. I've tried a different power supply (12V, 2A). Also didn't fix it. Can someone at Netgear contact me for RMA?
plemans
Jan 09, 2022Guru - Experienced User
Many times people start it wrong or get a number off google.
To get a hold of support. Click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support/RMA process.
Hopefully thats how you were doing it.