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Forum Discussion
CM1000v2 and Rax-5
My CM1000v2 modem will not connect to my Rax-5 router. Both are new
Has a power off for 1 minute then back ON with the ISP modem and router and satellites been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Be sure your using a good quality LAN cable between the modem and router. CAT6 UTP is recommended.
Make sure the modem is activated with the ISP first.
Walk thru a setup wizard using a PC and web browser to set up the router: https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface