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CM1000v2 and RAX54v2 fluctuating download speeds. I go from 900mbps to 30mbps randomly.
I've already contacted my ISP and was told that everything is fine on their end. I've switched out all the ethernet cords to no avail. Any help would be much appreciated.
Thanks for the info. I had my ISP come out and they checked and changed the COAX cables. Said I wasn't getting any power and that one of the cables was dead. So far it seems to be working. I'll watch it for 24hr to see if it dips back down or not.
Thanks for the quick reply Furry. I am currently at work so I'll get that information once I get home. I have tried bypassing the router but plugging directly to the modem with a cat8, no change. It happens on both wires and wireless devices.
Ok, if it happens directly connected to the modem, then ISP needs to review what I posted about.
Firmware Version V6.01.07 Time Priority Description 2024-11-05, 20:27:48 Notice (6) CM-STATUS message sent. Event Type Code: 5; Chan ID: 25 26 27 28 31 33 34 36; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:27:44 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 3.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:27:39 Notice (6) CM-STATUS message sent. Event Type Code: 2; Chan ID: 35 39 40 41; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:27:06 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:26:58 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 3.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:26:38 Notice (6) CM-STATUS message sent. Event Type Code: 5; Chan ID: 25 26 27 28 31 33 34 36; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:26:35 Notice (6) CM-STATUS message sent. Event Type Code: 2; Chan ID: 35 39 40 41; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:26:32 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:25:35 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 3.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:25:34 Notice (6) CM-STATUS message sent. Event Type Code: 5; Chan ID: 25 26 27 28 31 33 34 36; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:25:26 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:25:26 Notice (6) CM-STATUS message sent. Event Type Code: 2; Chan ID: 35 39 40 41; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:25:09 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:24:51 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:24:35 Notice (6) CM-STATUS message sent. Event Type Code: 5; Chan ID: 25 26 27 28 31 33 34 36; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:24:21 Notice (6) CM-STATUS message sent. Event Type Code: 2; Chan ID: 35 39 40 41; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:24:15 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2 3.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:23:24 Notice (6) CM-STATUS message sent. Event Type Code: 5; Chan ID: 25 26 27 28 31 33 34 36; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:22:25 Notice (6) CM-STATUS message sent. Event Type Code: 2; Chan ID: 35 39 40 41; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:22:23 Notice (6) CM-STATUS message sent. Event Type Code: 5; Chan ID: 25 26 27 28 31 33 34 36; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:22:21 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:21:21 Notice (6) CM-STATUS message sent. Event Type Code: 5; Chan ID: 25 26 27 28 31 33 34 36; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:21:08 Notice (6) CM-STATUS message sent. Event Type Code: 2; Chan ID: 35 39 40 41; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:20:15 Notice (6) CM-STATUS message sent. Event Type Code: 5; Chan ID: 25 26 27 28 31 33 34 36; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:19:10 Notice (6) CM-STATUS message sent. Event Type Code: 2; Chan ID: 35 39 40 41; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:19:03 Notice (6) CM-STATUS message sent. Event Type Code: 5; Chan ID: 25 26 27 28 31 33 34 36; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:18:43 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2 3.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:18:42 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 3.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:18:06 Notice (6) CM-STATUS message sent. Event Type Code: 5; Chan ID: 25 26 27 28 31 33 34 36; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:18:00 Notice (6) CM-STATUS message sent. Event Type Code: 2; Chan ID: 35 39 40 41; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:17:35 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2 3.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:17:08 Notice (6) CM-STATUS message sent. Event Type Code: 2; Chan ID: 35 39 40 41; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:17:07 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:16:55 Notice (6) CM-STATUS message sent. Event Type Code: 5; Chan ID: 25 26 27 28 31 33 34 36; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:16:38 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2 3.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:16:14 Notice (6) CM-STATUS message sent. Event Type Code: 22; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:16:13 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:16:00 Notice (6) CM-STATUS message sent. Event Type Code: 2; Chan ID: 35 39 40 41; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:15:52 Notice (6) CM-STATUS message sent. Event Type Code: 5; Chan ID: 25 26 27 28 31 33 34 36; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; 2024-11-05, 20:15:45 Notice (6) CM-STATUS message sent. Event Type Code: 4; Chan ID: 25 26 27 28 33 34; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=94:a6:7e:8c:bf:3c;CMTS-MAC=3c:41:0e:1f:da:3d;CM-QOS=1.1;CM-VER=3.1; For the Modems Cable Connections Status it says it's good. Did you want me to copy and paste those charts under Cable Connection?
Yes, need the full data from the cable connections page please.
Apply Cancel Frequency start Value This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect. Starting Frequency <tabindex=-1>Startup Procedure</tabindex=-1>
Procedure Status Comment Acquire Downstream Channel 807000000 Hz Locked Connectivity State OK Operational Boot State OK Operational Security Enable BPI+ IP Provisioning Mode Honor MDD IPv4 only <tabindex=-1>Downstream Bonded Channels (Partial Service)</tabindex=-1>
Channel Lock Status Modulation Channel ID Frequency Power SNR / MER Unerrored Codewords Correctable Codewords Uncorrectable Codewords 1 Locked QAM256 13 807000000 Hz -2.2 dBmV 43.7 dB 2998066901 5 0 2 Locked QAM256 5 759000000 Hz -2.2 dBmV 38.8 dB 2997269794 4561 0 3 Locked QAM256 17 831000000 Hz -2.5 dBmV 43.7 dB 2997277909 5 0 4 Locked QAM256 18 837000000 Hz -3.3 dBmV 43.2 dB 2997282472 102 59 5 Locked QAM256 19 843000000 Hz -3.0 dBmV 43.3 dB 2997293133 4 0 6 Locked QAM256 20 849000000 Hz -2.7 dBmV 42.5 dB 2997296715 9 0 7 Locked QAM256 21 855000000 Hz -2.2 dBmV 43.0 dB 2997300212 9 0 8 Locked QAM256 22 861000000 Hz -2.7 dBmV 43.3 dB 2997303494 7 0 9 Locked QAM256 23 867000000 Hz -3.7 dBmV 42.9 dB 2997307598 12 0 10 Locked QAM256 24 873000000 Hz -3.4 dBmV 41.1 dB 2997310730 5 0 11 Locked QAM256 25 117000000 Hz -2.6 dBmV 35.8 dB 2614510233 112353068 132308 12 Locked QAM256 26 123000000 Hz -0.8 dBmV 38.2 dB 2996852417 461175 3830 13 Locked QAM256 27 129000000 Hz -2.4 dBmV 36.9 dB 2083398003 318137 15789 14 Locked QAM256 28 135000000 Hz -2.4 dBmV 40.3 dB 1208724908 7816 7543 15 Locked QAM256 30 147000000 Hz -2.9 dBmV 38.5 dB 2997275732 50798 2343 16 Locked QAM256 31 153000000 Hz -2.3 dBmV 41.4 dB 2681530003 1456822 2069914 17 Locked QAM256 32 159000000 Hz -1.6 dBmV 42.6 dB 2997317400 17666 957 18 Locked QAM256 33 165000000 Hz -2.9 dBmV 35.9 dB 2997111841 224596 2991 19 Locked QAM256 34 171000000 Hz -1.7 dBmV 41.9 dB 2862125081 143510 639 20 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0 21 Locked QAM256 36 183000000 Hz -1.9 dBmV 42.9 dB 2997256860 87242 2342 22 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0 23 Locked QAM256 38 195000000 Hz -3.2 dBmV 42.4 dB 2997325652 23723 1746 24 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0 25 Locked QAM256 40 207000000 Hz -1.9 dBmV 27.0 dB 980369586 537877504 103330156 26 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 0 27 Locked QAM256 42 219000000 Hz -0.5 dBmV 44.1 dB 2997353549 1784 516 28 Locked QAM256 43 225000000 Hz -1.9 dBmV 42.8 dB 2997352023 4486 1564 29 Locked QAM256 44 231000000 Hz -2.8 dBmV 42.7 dB 2997360305 2788 689 30 Locked QAM256 46 243000000 Hz -2.9 dBmV 42.8 dB 2997360903 3172 273 31 Locked QAM256 47 249000000 Hz -2.1 dBmV 42.6 dB 2997355541 2969 651 32 Locked QAM256 48 255000000 Hz -0.8 dBmV 43.2 dB 2997358556 1796 307 <tabindex=-1>Upstream Bonded Channels</tabindex=-1>
Channel Lock Status Modulation Channel ID Frequency Power 1 Locked ATDMA 1 16900000 Hz 43.3 dBmV 2 Locked ATDMA 2 23500000 Hz 45.0 dBmV 3 Locked ATDMA 3 29900000 Hz 44.5 dBmV 4 Locked ATDMA 4 36300000 Hz 43.8 dBmV 5 Not Locked Unknown 0 0 Hz 0.0 dBmV 6 Not Locked Unknown 0 0 Hz 0.0 dBmV 7 Not Locked Unknown 0 0 Hz 0.0 dBmV 8 Not Locked Unknown 0 0 Hz 0.0 dBmV <tabindex=-1>Downstream OFDM Channels</tabindex=-1>
Channel Lock Status Modulation / Profile ID Channel ID Frequency Power SNR / MER Active Subcarrier Number Range Unerrored Codewords Correctable Codewords Uncorrectable Codewords 1 Locked 0, 1, 2, 3 159 300000000 Hz -0.8 dBmV 36.5 dB 296 ~ 7895 12383236359 2300343409 41554 2 Locked 0, 1, 2, 3 160 918000000 Hz -3.4 dBmV 38.3 dB 2216 ~ 5975 6155632788 1469665015 26 <tabindex=-1>Upstream OFDMA Channels</tabindex=-1>
Channel Lock Status Modulation / Profile ID Channel ID Frequency Power 1 Locked 3, 4, 9, 10, 11, 12, 13 6 36800000 Hz 38.5 dBmV 2 Not Locked 3, 4, 9, 10, 11, 12, 13 0 0 Hz 0.0 dBmV Current System Time: Wed Nov 06 16:47:02 2024System Up Time: 18:19:52
Also I forgot to mention earlier. When I restart the modem and router, the speeds are fine for a minute but then they'll start to slow down.