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Forum Discussion
CM1000v2 firmware update
Hello! I have been experiencing drops in my connection throughout the day - morning, noon, evening - there isn't a specific time or triggering event that I can identify. My ISP (Cox Cable - Phoenix, ...
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What is the brand and model of the host wifi router connected to the modem?
FYI and FW and ISP support: