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CM1000v2 having poor speed test results
Just bought a CM1000v2 cable modem. Went through set up with xfinity. It works but speed is very poor. I have 300 mbp service and speed test only shows 33 mbps. Xfinity says everything is fine on the...
Has the modem been factory reset. Press the reset button for 15 seconds then release.
It's also possible that you have a faulty unit which needs to be replaced.
I have PC direct connected to modem with quality cat6 cables. No spliters on incoming cox line. Here is what baffles me. I got fed up with slow speeds so reconnected old modem as a test to see how speeds were on it and found that my download speeds were consistenty around 250 mbps. Now, that's not the 300 mbps that my plan offers but it is a heck of aa lot faster than the 35 I was getting with the CM1000. I'm not an IT guy but am an engineer and my thinking is that this little test would suggest my signal coming in is fine and the issue is with the modem set up? Am I thinking of this correctly and if so, what next to look at. Xfinity points at Netgear and when I was on chat session with Netgear they point at Xfinity.
Has the modem been factory reset. Press the reset button for 15 seconds then release.
It's also possible that you have a faulty unit which needs to be replaced.