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Forum Discussion
Jyin
Mar 07, 2022Guide
CM1000v2 Intermittent issue
I have contacted Mediacom (My ISP) and they claim the problem is with the modem. I am up-to-date on the firmware. Anyone know how I can resolve this issue? Time Priority Description ...
plemans
Mar 07, 2022Guru - Experienced User
You didn't really give us a very good description of what your actual issues. Just that you think its the line and media come thinks its the modem.
1. what actual issue (in detail) are you having?
2. does it impact both wired and wireless devices?
3. what router do you have connected to the modem?
4. do you have a screen snip of the cable connections page?
5. what makes you think its the line and mediacom think its the modem? (what testing has been done)